Shipping policy

Shipping Policy

Thank you for shopping with Skinouva.

All orders are processed within 1–2 business days after order confirmation.

We currently deliver across the United Arab Emirates (UAE).

Estimated delivery time:

Please note that delivery times may vary during public holidays or due to unforeseen courier delays.

Shipping costs are displayed during checkout before payment.

We may offer Free Shipping during promotional periods.

Once your order has been shipped, you will receive a confirmation message with tracking details (when available).

We offer Cash on Delivery (COD) across the UAE.

Please ensure someone is available to receive the package at the delivery address.

Customers are responsible for providing a correct shipping address.

Orders delayed or returned due to incorrect information may require additional shipping charges.

If your order arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of delivery.

We will investigate the issue and provide an appropriate solution.

If you have any questions regarding shipping, please contact our customer support team.